Returns & Exchanges

At Twamev Homes, we strive to ensure your complete satisfaction with every purchase; however, if you are not entirely happy with your order, we offer a seamless 30-day return and exchange policy for all eligible items.

Return Process

• 1.
  Initiate Request

  Log into your account and navigate to the 'Order History' section to select the items you wish to return and submit your request.

• 2.
  Prepare Package

  Securely pack the items in their original packaging, ensuring all tags are intact and the original invoice is included inside the box.

• 3.
  Schedule Pickup

  Once your request is approved, our courier partner will coordinate a convenient time to collect the package from your doorstep within 48 hours.

• 4.
  Receive Refund

  After our team conducts a quality check on the returned items, your refund will be processed back to your original payment method within 5-7 business days.